Contact
For help with Thallo, email help@mythallo.net and you'll get a reply within 2 working days.
What to put in your message
These details help us answer faster:
- The email address you sign in with
- What you were doing, and what you expected to happen
- What happened instead, with the exact wording of any error
- Your browser and device, for example Safari on an iPhone or Chrome on Windows
- A screenshot, if it helps
Please don't send passwords, bank logins or statements. If your question is about a particular number, the account name, amount and date are enough, for example "US brokerage, USD 43,500 on 31 October".
Reporting a security problem
Please email security@mythallo.net rather than the support address. Tell us what you found and how to reproduce it, and give us time to fix it before telling anyone else.
Other places to look
The FAQ may already have the answer. How it works explains how the totals are worked out, and Security covers where your data goes.
If you haven't tried Thallo yet, you can start free with a couple of accounts.